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Privacy protection

Privacy protection statement for Sjoa Rafting AS

The general manager is responsible for the company’s processing of personal data on behalf of Sjoa Rafting AS.

Sjoa Rafting AS process the information in order to be able to carry out Sjoa Rafting AS’s obligations by agreement with you.

Sjoa Rafting AS also use the information to provide you with information, offers and service in connection with your purchase via e-mail, telephone and SMS.

If photos are taken during the trip, these will be available for purchase after the trip, and can also be used for marketing (web, print or social media) This will then be to market our products.

Information about name, address, telephone, e-mail address is used to fulfill the purchase agreement. The basis for this treatment is Article 6 (b) of the Privacy Ordinance.

Where you have consented to it, the information is also used to provide you with information, offers and service in connection with your purchase via e-mail, telephone and SMS. The basis for this treatment is the Privacy Ordinance Art 6 (a). You can at any time refuse to receive such information from us.

Sjoa Rafting AS store the personal information you have provided on Sjoa Rafting AS’s website or to Sjoa Rafting AS’s  employees in connection with purchases or agreements.

Cookies:

Cookies are small text files that are placed on your computer when you download a website. Sjoa Rafting AS use cookies on the websites to give you the best customer experience and service. The Electronic Communications Act requires that Sjoa Rafting AS inform Sjoa Rafting AS’s visitors about the use of cookies. Sjoa Rafting AS uses cookies for the following purposes:

* Analysis of how the websites are used by the visitors

* Tailoring content based on how users use the site

* Updating of shopping cart in connection with the use of our online store

Disclosure of information to third parties:

For our online booking Sjoa Rafting AS use services from Turitop S.L. When booking via Sjoa Rafting AS’s website, your name, telephone, email and IP address will be shared with TuriTop. This information is only used to reserve and confirm the orders that the customer wants to make.

Sjoa Rafting AS will not share, sell, transfer or otherwise disclose personal information to others unless we are legally obliged to do so.

When paying by card, payment information and card information will be processed by Sjoa Rafting AS’s payment provider for cards, Stripe Inc. and PayPal Europe. Sjoa Rafting AS will, after completed payment, have access to name, address, telephone number, email, IP address, as well as the last 4 digits of the card number. Nothing is stored beyond what is necessary for handling any problems with payment, cancellation of reservation and credit. Payment and card details are only used to make a payment. If you choose to store card information during the purchase, these will be stored with Sjoa Rafting AS’s payment provider, and will not be available to Sjoa Rafting AS.

Information that Sjoa Rafting AS have received in connection with your purchase is stored in our customer register as long as you are a customer with Sjoa Rafting AS, and up to 3 years after you have been a customer with Sjoa Rafting AS.

Information that Sjoa Rafting AS is obliged to retain under the Accounting Act will be stored in accordance with the requirements of the Act.

Rights of the registered person:

Sjoa Rafting AS process your personal data in accordance with the Personal Data Act and current regulations. Please note that you can demand access to and transfer of your own personal information, as well as demand correction or demand information to be deleted.

You can complain to the Data Inspectorate about processing in violation of the rules.

Information security:

Sjoa Rafting AS secure your personal information through both physical and virtual access and access control.

Contact information:

Inquiries about what information has been registered, corrected and deleted can be sent in writing to the following addresses:

E-mail: booking@sjoarafting.no

Phone: +47 900 71 000

Heidalsvegen 736, 2677 Nedre Heidal

www.sjoarafting.no

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